Frequently Asked Questions
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General
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Reservation
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General Admission
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Dining
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Others
Where is Nova located?
We are located at OUE SKY, 1 Raffles Place, L63 , Singapore 048616
What are your operating hours for Nova?
Monday, Tuesday & Thursday: 6:00pm to 1:00am
Wednesday, Friday & Saturday: 6:00pm to 3:00am
*Operating hours may differ on public holidays and special event days
What is the age requirement?
Ladies – 18 years and above
Men – 21 years and above
*Guests may be required to present a valid photo ID for verification.
What is the dress code?
Smart casual – Dress to impress
Strictly no flip flops, sandals and sports attire
*The management reserves the right to refuse entry to any individuals.
How do I get to NOVA?
By MRT:
Nearest station is Raffles Place, take exit B and turn right once you come out of the escalator.
By Bus:
Nearest Bus Stop: Fullerton Sq (03011): 10 / 57 / 70 / 75 / 100 / 107 / 130 / 131 / 162 / 167 / 196 / 850E / 868E / 951E
By Taxi or Private Hire Services:
Key in “One Raffles Place” as your destination and it will drop you right in front of the entrance
By Car: Entrance at Malacca Street to the basement Carpark of One Raffles Place.
Is there valet service available?
We do not provide any valet services. Please kindly arrange for your own valet should you require this service.
Do you provide baggage or coat check services?
Please be advised that we do not have any baggage or coat check services at HighHouse.
We do not allow luggage/suitcases, large shopping bags, large backpacks, etc. Please kindly find alternative storage for these items.
Is NOVA wheelchair accessible?
Yes, we are wheelchair accessible. Do inform us in advance so we can make the necessary arrangements and assist you when you arrive.
Can I book NOVA for events?
Please send in your enquiry via our Private Events page. Alternatively, you may contact our team at hello@novabar.sg for enquiries.
Is NOVA currently hiring?
We welcome you to join our team and explore possibilities at any of our venues. Please send your CV to join@ouerestaurants.com
What is your cover charge?
Monday, Tuesday & Thursday
Free entry
Wednesday, Friday, Saturday
6pm – 11pm: Free entry
11pm till late: $30++ (inclusive of 2 standard drinks)
*Cover charge may differ on public holidays and special events
What are your table minimum spend requirements?
Our table minimum spend ranges from $600 to $2500, please refer to our Reservations page for more details.
*Minimum spend may differ on public holidays and special events
How far in advance can I make a reservation?
We accept reservations up to 2 months in advance.
Can I make a special request for my reservation?
Kindly let us know in advance at the point of reservation. Please note that requests are subject to the Management’s discretion.
What is your PDPA policy?
By providing your personal information here, you agree that NOVA may collect and use your personal information for table reservations / cover charges and to receive marketing materials in accordance with the Personal Data Protection Act.
What is your cover charge?
Monday, Tuesday & Thursday
Free entry
Wednesday, Friday, Saturday
6pm – 11pm: Free entry
11pm till late: $30++ (inclusive of 2 standard drinks)
*Cover charge may differ on public holidays and special events
Can I bring outside food and beverages?
Outside food and beverages are not permitted on the premises.
You may bring your own cake for a special occasion only if you have a table reservation with us. However, kindly note that a cakeage fee will be applicable:
Sunset Hours ( 6pm to 10pm ): $28++ per cake
After Hours (10.30pm to closing ): $50++ per cake
Please let us know in advance as we will require an indemnity form signed for any food brought and consumed in our venue.
Is there corkage available?
Corkage is not available at NOVA.
Is photography or videography allowed?
Photos taken for personal use are permitted. Please tag us on IG/FB at @novabar.sg. We would love to see your shots!
No professional photography/videography are allowed. Equipment such as tripods, selfie sticks, mounts, drones, rigs, supports, continuous & strobe lighting etc are not allowed and subject to written approval & venue fee.
Please note that we have our own in-house photographers during after-hours nights and photos captured may be used for marketing purposes.